Returns Policy

Refund for product defects, defects produced in the transport or error in the shipment:

If at the time of delivery it is visible and clearly visible, without the need to handle the shipping packages or the product's own packaging, that a product has defects caused by transport damage or it is seen, in the same way, a error in the merchandise received, the customer must notify KOLY COMMODITIES SL (by phone: 972216049 or by email to: pedidos@effimeronline.com within 48 hours of receiving the order to urge the return of the product or products affected and thus the replacement for a new one or the refund of the price paid for it.)

 

For situations other than those described above, the return is not guaranteed. Consult us directly.